Client Testimonials

Our experience with Angelo Toscano and his team was a very good one. It started when I filled out a form on their website and someone very informed and friendly subsequently called us the next day, and then punctually mailed us a great package with local listing information as well as information on Ottawa in general. We then came to Ottawa in January 2004, and met Geoff Walker, while we took a prospective tour of Orleans. From the get-go, Geoff was superb. He communicated efficiently with us via e-mail and was very accomodating with our travel plans, even picking us up at the airport. He was a great tour guide around the area and was very professional in all aspects of the business. As well, the office manager, Joanne, was very helpful and kind, both at that time and during our communications thereafter. From January to July, Geoff kept in touch with us frequently and was even a great help to us, giving us advice, on the sale of our home in Nova Scotia. Finally, we came to Orleans to buy a house in July of 2004, and again, Geoff was very accomodating to our last minute house hunting plans on a long weekend. He was very organized and knowledgeable, and seemed genuinely concerned about us finding the "right house" and not just selling us any house. It was a very difficult three days of viewings, repeat viewings, and bidding wars, and Geoff knew when to assist us and when to back off as our stress level increased. We enjoyed his company and his professionalism and would highly recommend him to friends moving into the area. As well, we have very much appreciated Joanne's ongoing assistance with community related questions; she has been a great help in an area where we have not known very many people to turn to when we have needed information on family doctors, piano lessons, etc.

"We wanted to thank you once more for your assistance during our recent house hunting trip to Ottawa and to provide you with feedback on the excellent work done by Geoff.

Prior to the house-hunting trip, Geoff worked quickly and efficiently to pre-select houses to be viewed based on our instructions. During the actual house-hunting trip, he acted professionally and courteously throughout the week we spent with him. His dress and deprtment were of a high standard and coveyed professionalism. He dealt with various parties in a considerate and respectful manner which was important to us. He worked diligently on our behalf making appointments to view houses and dealing with other real estate offices. He managed last minute changes on the move in an effective manner.

When we found the house we wished to purchase Geoff made all the necessary telephone calls and appointments with the lawyer, home inspector, ect and dealt with the water assessment testing. All this was done quickly and effeciently and helped us a great deal due to the limited time frame we had to get all the necessary paperwork done.

We would certainly recommend his service to those persons requiring professional real estate assistance. his personal approach and professionalism are exemplary."

Dear Toscano Team

I am very pleased with the friendly, prompt and professional service extended to me by the Toscano Team, special thanks to Jo-Ann Floreal.

Lauren Martin

Just to say thank you for all the good work that you did during the listing of my house .A very special thanks for Geoff, he really worked hard to sell my house and his dedication was really appreciated . Also I want to thank Judith and all members of Angelo’s Team for their great effort, I will recommend your Team to any person trying to Buy or sell his house and will be calling you again, for your good service.

Our home in Vars has been on the market close to 3 months with Grapevine. While our initial experience of selling on our own was good, we suddenly realized that we better get professional help since we had already purchased another home, and our possession date was fast approaching without having sold our property. We hired Angelo Toscano/ Geoff Walker's Team for a couple of reasons. First we heard from friends that “Angelo’s Team” sells a lot of homes and second, we liked the fact that these guys would actually offer to buy the home of any potential buyers (of our home) provided these people would be trading up. We thought, at least they are willing to do a bit extra compared to the other agents who were interested in our listing. I also liked the fact that Geoff took on the listing knowing that there was already a conditional offer on our house at the time – from our Grapevine marketing. I contacted another agent that same week, but he refused on account of the outstanding conditional offer.

From the very first meeting Geoff gave me a feeling of confidence. I could tell he was quite experienced and very professional and not using those over-used real-estate ‘clichés’ that really don’t do it for me. It seemed as if Geoff had a plan from the very beginning and carried through with it. We had only a few showings followed by a quick offer and sold our home within two weeks of listing! We were not only impressed but also very relieved since we were facing paying for two homes for an indefinite period of time.

I am writing to express our appreciation of the representation we received from a member of your team, Mr. Doug St. Louis.

Mr. St. Louis was the agent who helped us secure the purchase of our new home in Olreans. from the beginning, he listened to our needs and criteria and diligently took us to well chosen homes for sale. We found him to be puctual, patient and honest, and his explanations were clear throughout. His advice was particularly savvy when it came to forwarding an offer. We accepted Mr. St. Louis' advice to send an offer with a very short deadline, which we later learned saved us from a potential bidding war with other indivuals interested in the same home.

We will be happy to recommend Mr. St Louis' services to our friends and acquaintances.

I am writing to express my extreme satisfaction for the service that I received from Michelle Walsh. I am a new home buyer and met Michelle when she offered to help me with finding a home that would meet my needs. She initially researched the market for homes that fit my profile and continued to send me new listings until I was ready to visit some of the favourites that caught my eye.

Once I had settled on a home, Michelle commenced the negotiation phase. She was able to negotiate a price that was within my budget and then when the home inspection showed certain items that needed work, negotiated a further reduction in the sale price. I reminded her that this would further reduce her commission. She was unconcerned with that aspect. She also provided me with excellent referrals for a home inspector and had other names for other services.

I was impressed with her professionalism and client service orientation. Thank you Michelle.

This is the second time I have listed a home with Angelo's Team and the customer service provided by the whole team has been great once again. From the information provided on their web site to the open houses and frequent updates on the status of my home, they provide a thorough and professional service. Special thanks to Jo-Ann who put in that extra effort.

Hello Jo-Ann,

Thank you for your assistance with the sale of our house. We are also very grateful to Geoff. We liked him as a person and we liked his style as an agent. We would recommend your team to others.

Linda-Michelle & Daun

Orleans, Ontario

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I've truly enjoyed working with Doug as my realtor here in Ottawa. Being new
to the province, never mind the city, I've found him informative about
prospective neighbourhoods, and patient in explaining how things are done -
different processes involved in the whole purchasing picture. He's referred me
to a good inspector, a lawyer who gives me the time to read documents before I
sign, and has even promised to lend me a mop and a bucket on my closing date so
I can get rid of all the muddy footprints of prospective buyers in my new home!

More that all that, though, Doug has listened to what I want, and tried to find
properties to match my criteria. Being honest, he makes no secret of his own
thoughts and recommendations, but I have appreciated that he simply wants to
find me the property that makes me happy. I have valued his expert eye, and
his upfront honesty when he feels there are significant faults with a property
as well. He is a good guide in the decision-making process, asking the
questions that help to lead to a good decision, and he is funny, and
consistently positive in his demeanor. It's been a pleasure to work with Doug,
and I would certainly call on him to assist me again, should I move within the
Ottawa area!

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Hi Angelo, Jo-Ann and the team,

We are so grateful to you and your dynamic team for helping us sell our home. It is a great relief for us, specially the children, from leaving the place everytime people will come to visit. Now it is done, we can live again in peace, free from stress, pressure.

Angelo, our house was sold exactly what you have told us, at first, it would sell (at $260,000). It was also sold within the 90 days guaranteed number of days it will be sold at.

Again, thank you very mcuh for helping us sell our home.

Regards.

Ricky and Vhic

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Dear Angelo

Again Sharon and I would like to thank you for selling our house in what we think was record time. This took a great deal of stress of us and allowed us to look for a house in Pembroke/Petewawa at an early stage. We also appreciate the fact that we received top dollar for our home and we where able to use that in our new home.

We have no hesitation in recommending you to anyone and would be happy to be a reference when needed.

Sincerely

Sharon Wall and Norman Vaillancourt

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The Angelo Team made the processing of selling our home and finding another completely worry-free and much easier than we expected. In fact, the guaranteed written offer on our home was more than satisfactory and seemed almost too good to be true.

We felt the Team went out of their way to accommodate us and to offer helpful advice that was beyond our expectations, throughout all stages of the process. It became quite obvious to us that the Angelo Team is quite experienced and know the meaning of great customer service. I particularly would like to say thanks to Angelo, Michelle, Geoff and Jo-Ann.

I would definitely use their services again and I really recommend that anyone thinking of selling and/or buying a home contact Angelo Toscano and his team.

Sincerely,

Kim and David Grandmaison.

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Dear Geoff & Michelle,

Geoff, Thank you for making my first experience of purchasing a home such a positive event.

Michelle, A very sincere thank you for your patience and professionalism. I am truly delighted with the purchase and the location is perfectly suited to my needs. I think that I will be happy here for many years to come

Danielle Wagner

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The purpose of this letter is to express our sincere gratitude to you and your team for the recent sale of our home on Liberty Way and for the purchase of our replacement residence. Over the past 11 years, we have gone through approximately 7 real estate transactions. This most recent experience with your team has been, by far, the most professional, most efficient, the most trusting and the least stressful real estate experience of all.

From our initial meeting, you quickly succeeded in establishing a professional and trusting rapport and promptly affirmed your credibility and experience through your sound advice, market analysis and personal conduct. By the end of this first meeting, we were confident that you and your team would be the best representatives for us personally and for the sale of our property.The remainder of our experience with your team was just as pleasant and professional.

Each of your team members distinguished themselves through their courtesy, professionalism and promptness, whether it was in meeting us for appointments, providing us information they had promised, or contacting other sales representatives on our behalf From our dealings with Doug St. Louis who showed us numerous homes, to Manon Fredette who so aptly represented us in showings with developers and who clarified transaction documentation, to each of your office assistants who coordinated our property showings, we were consistently treated courteously, respectfully, efficiently and professionally.

In summary, our experience with the Toscano-Walker team was nothing but positive. We have already recommended your services to a number of our fTiends and acquaintances and we will continue to provide our unhesitating recommendation at every opportunity. Again, our sincere thanks for your exceptional service.

Sincerely,

Susan & Nick Ierfino

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Hi Angelo,

I just wanted to say thank you very much for selling our property in Stittsville. You and your team (particularly Jo-Anne Floreal) did an excellent job in challenging circumstances.

You have no idea how relieved we are to have been able to sell the house within 2 months from the date that it was put on the market.

Yesterday, the deal was officially closed. The lawyers were happy, the banks were happy, we were happy. I can only wish happiness and full satisfaction to the new owners.

Again, a big thank you.

Richard Pageau
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Kristina,

Just a note to let you know that I appreciated how you helped me find my new home. I really like it and I think it is a perfect fit for me.I am also looking at purchases at the Brick using the certificate that you provided me. It is presenting me substantial savings. Thanks so much for that too.

Please accept a small token of my appreciation of your dedication, as I have taken you away from your family & friends, often on short notice. I'm settling in slowly but surely.

R.Martinelli

RESULTS THAT SPEAK FOR THEMSELVES....WHAT CLIENTS ARE SAYING!